Plugin "Control of forgotten orders" enables automatic monitoring of orders that may have been overlooked by store administrators or employees. The system regularly checks order statuses and, if it detects a lack of change for too long, sends notifications to specified email addresses. This ensures no customer is left unanswered and orders do not get stuck in a dead end.
The module has flexible configuration options, allowing you to adjust the monitoring time and the order statuses that should be checked. The administrator can specify after what time an order should be considered "forgotten" and who should receive notifications about such orders.
Plugin requires configuring a CRON task, which ensures regular and automatic checking of order statuses. At a specified time, according to the CRON schedule, lists of orders whose status has not changed for longer than a specified period are sent to the email addresses of the administrator and/or store employees.
This module is an ideal solution for online store owners who want to ensure the highest quality of customer service and optimization of order processes. Thanks to simple installation and intuitive configuration, you can quickly implement an effective order monitoring mechanism, which leads to better work organization and higher profits.
| Technical specifications | |
Developed for | Shopy-Script |
Localization settings | English, Polish, Russian |
UI backend support | 1.3, 2.0 |
Software type | Plugin |
Free | Yes |
| Developer and version plugins | |
Designer (programmer) | Alexei_D |
License | LGPL |
Version | 2.5.0.0.wsp |
Update | 03/04/2025 |