Hub

Stores company knowledge, helps support customers

Application "Hub" is a app for managing a private company knowledge base and organizing customer feedback on a website. Application enables handling all key documents, instructions, customer inquiries, support tickets, and bug reports in one place.

Features of the Hub app

Organize your company's private Knowledge Base

In the backend of >Web Systems Pro<, important text documents are organized into forums and categories. Access rights can be configured flexibly, allowing you to easily set which forums each employee can access. Regulations, certificates, directives, reports, bylaws - — all this internal information should be well-organized and always at hand. With "Hub", everything is conveniently structured and available whenever needed.

Connect customers with website communication

The public part of the web application works like a forum, where various topics can be discussed. The combination of different types of content, voting options, and discussion participation will make the hub a popular section among your customers. New customers will be able to quickly find answers without contacting your support team, saving you time on responding to common questions.

Additional features

Employee forums

Add documents, edit them, discuss and comment, and manage access rights for each employee.
Support center on website

Organize a public Support Center on your website as a forum or FAQ section.
Questions and answers

Website visitors ask questions, receive notifications about answers, vote, communicate with each other, and contact customer support less frequently.
Feedback

New ideas, feature suggestions, bug and issue reports, and other news that users can post themselves.
Hub

Discuss various topics in a classic forum format. Building a loyal community and regularly updated user content will help increase website traffic.
Flexible configuration

Ability to create your own type of reference materials: edit the HTML template topic.custom.html and publish text content on the page.

Knowledge base about the "Hub" app →

License	Web Systems Pro
Version	2.2.3.169.3.wsp
Update	08/10/2026

Technical specifications
Localization settings	English, Polish, Russian
Installed in the cloud	SHOP Premium, TEAM Premium
UI backend support	2.0
Software type	Application
Free	No

Developer and application version
Designer (programmer)	WA
License	Web Systems Pro
Version	2.2.3.169.3.wsp
Update	08/10/2026

Hub - app for creating a forum on the site

Features of the Hub app

Organize your company's private Knowledge Base

Connect customers with website communication

Additional features

Employee forums

Support center on website

Questions and answers

Feedback

Hub

Flexible configuration

With this product also buy