Customer`s notes - plugin for Shopy-Script application

Managing customer notes in the store backend.

Plugin "Customer`s notes" allows you to rate customers and leave notes about them directly in the order. With subsequent orders from this customer, the operator will be able to see previous notes and the overall rating of all orders from this customer.

If app CRM is installed, plugin displays all notes from CRM and customer tags.

After installing and configuring plugins, additional information appears in the order:

Features of plugins "Customer`s notes" for managers.

Plugin "Customer`s notes" was designed with managers in mind who deal with order processing in the store on a daily basis. Thanks to this tool, in the administrative backend of the store, managers can create and view notes about customers directly at the order level. This solution enables more detailed monitoring of order history, which allows for more informed decisions when handling subsequent orders.

Image effects customer relationship management in the backend.

Plugin integrates with orders, which makes notes available only to people managing the order fulfillment process. Thanks to this, managers can quickly check any previous comments about the customer, which can help in more effective relationship management with them.

Advantages of plugins "Customer`s notes" for the administrative part of the store.

This tool was created to provide managers with full control over the customer service process, which contributes to increasing operational efficiency and improving the quality of service. Plugin "Customer`s notes" also helps in quickly recognizing recurring difficulties, which enables their smooth and effective resolution.