WEB SYSTEMS PRO
E-commerce platform
Array
Auto customer group change
Change customer category according to schedule based on purchase volume.
Binotel
Integration with binotel.ua IP telephony
Free
BuyerComments
Add comments for your customers
Free
ChatAndBot
Online chat with a bot for the website.
Free
CheckPay
Checking product availability before making payment for the order.
Additional sales in cart
Services-goods in cart theme.
Free
DopInfo
Additional information in the order backend.
Free
Access to settlements
Control access to the settlement on websites.
Facebook
Integration with news on Facebook.
Free
Recurrent invoices
Automation of store inventory management.
Formatting and checking a phone number
Automatic formatting + number verification.
User's passwords
Independently set user passwords.
IMAP
Receiving news and offers via IMAP.
Free
JivoChat - online consultant
JivoSite online consultant.
Free
Direct communication
Direct communication with the client in WhatsApp, Viber, Telegram, VK, Facebook, Skype.
VK messages
Integration with newss VK.
Free
Contacts PRO
Plugin for creating a mini CRM.
Accounting for debts and overpayments
You will not forget who you owe and who owes you.
Free
Buy in 1 click
Adaptive and flexible quick purchase form!
Link to payment
Link to payment in the backend.
Link to payment
Direct link to proceed to payment in notifications.
Product manager
Pins a manager to a product.
Free
Order manager
Enables specifying a manager, reports concerning managers.
My requests
Visually highlights requests assigned to you.
Free

Customer Service Plugins – Key to Your Online Store's Success.

Excellent customer service is one of the most important elements in building a positive reputation in e-commerce. Plugins in the Customer Service category allow for the automation of many processes, increasing operational efficiency and customer satisfaction. They help online store owners better manage customer relationships and boost loyalty.

Customer Service Automation: Efficient Handling and Time Savings.

Customer service plugins enable the automation of daily operations, allowing store owners to manage inquiries and orders more quickly and effectively. Automating customer service leads to better shopping experiences and faster responses to consumer needs.

Recurrent invoices – Easy and Fast Billing.

One of the key features offered by customer service plugins is automatic recurring invoice generation. This simplifies billing with customers, increases their trust, and saves time spent on manual invoicing. Such a function is invaluable especially for regular orders.

Online Consultant – Quick Resolution of Customer Issues.

A plugin with the online consultant feature allows for immediate responses to customer questions and rapid problem solving. Quick access to technical support improves service quality, which in turn builds trust and increases customer satisfaction.

Faster Shopping with the "Buy in 1 Click" Feature.

The "Buy in 1 Click" feature speeds up the purchasing process, allowing customers to complete transactions quickly. This solution is especially convenient for people shopping on mobile devices or in a hurry – the time needed for a purchase is minimized, which increases conversion and encourages more frequent purchases.

Reviews from Customers – The Basis for Tailoring Your Offer.

Collecting customer feedback and comments is essential for the further development of the store. Customer feedback collection plugins allow store owners to better tailor their offerings to market expectations. Customer Reviews are a valuable source of information that helps optimize products and service, increasing satisfaction and positive reviews about the store.

Why Are Customer Reviews So Important?

With feedback collection plugins, you can continuously adjust your offer, making it more attractive and contributing to higher sales results. Regular analysis of customer reviews allows for better alignment of strategy with their needs, which impacts loyalty and long-term relationships.

Summary: Why Are Customer Service Plugins Essential?

Plugins in the Customer Service category offer a set of essential tools that enhance the efficiency and professionalism of service in online stores. Process automation, fast purchases, and feedback collection are key features that affect customer satisfaction and build loyalty. By investing in customer service plugins, you can improve service quality and increase sales, which in the long run translates into the success of your e-commerce business.